Mission, Vision and Values

We are at your service 24 hours a day, 7 days a week.

Mission
Capital Ambulance Service exists to provide the highest quality of emergency medical care and out of hospital care services to our community in a compassionate, dignified, and professional manner.

 
Vision
Capital Ambulance will be the premier emergency medical team that provides the highest quality, and most cost effective emergency health care to the communities it serves, while providing the highest employee satisfaction, equipment and employee/management relations.

The hallmarks of our dedication to the communities, patients and customers we serve lie in our tireless commitment to:
  • Clinical excellence & standardized best practices
  • Service reliability
  • Industry-leading safety and compliance standards
  • Superior technology
  • Excellent customer care

Values

As a member of Eastern Maine Healthcare Systems we espouse these values

Passion

We demonstrate a passion for caring for others and the pursuit of service excellence in all that we do.

Innovation

We are capable of extraordinary creativity and are willing to explore new ideas to achieve our healthcare mission.

Integrity

We commit to the highest standards of behavior and doing the correct thing for the right reasons.

Respect

We respect the dignity, worth, and rights of others.

Accountability

We take a responsible and disciplined approach to achieving our priorities and responding to an ever-changing environment.

Partnership

Working together in collaboration and teamwork is more powerful than working alone.